Shipping policy
Shipping to Bike and Tackle:
All fees charged by the couriers are for your own account. We can't guarantee that your item will reach us, so it is your responsibility to make sure you have insurance on the item.
You are responsible for any loss or damage to the item during shipment.
If eligible for a refund, any funds paid will exclude the cost of shipping, and minus the 15% handling fee on the refund.
Shipping & Import Policy for Southern Africa:
Bike and Tackle offers delivery to selected countries within Southern Africa and contributes toward shipping costs for qualifying orders. We subsidize R250.00 on bike orders over R6,000.00 and R100.00 on accessory orders over R2,000.00.
Please note: VAT will not be charged at checkout. However, customers are responsible for paying the applicable VAT in the destination country upon receipt of their order.
Once finalized, orders cannot be collected within South Africa. Proof of collection or delivery in the destination country must be provided.
Import Duties:
Bike and Tackle does not cover import duty charges for international shipments. It is the customer’s responsibility to check and understand the import duty regulations and fees for their country before placing an order.
Delivery Information:
Bike and Tackle partners with trusted third-party couriers for all deliveries.
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In-stock items are typically delivered within 1–3 working days.
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Out-of-stock items (sourced from our suppliers) may take 2–6 working days, depending on supplier availability.
Please note that while we strive to ensure timely deliveries, Bike and Tackle cannot be held responsible for delays caused by third-party courier services.